Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Your Family Your Money, we're committed to promoting responsible gaming practices. Pokies and online gaming should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems.
Remember: the house always has an edge. Only gamble with money you can afford to lose, and never chase losses or borrow money to gamble.
Age Verification
You must be at least 18 years of age (or the legal age for gambling in your state or territory) to use pokies or online gambling services in Australia.
If you are under 18, please do not access gambling services. It is illegal for minors to gamble, and we take this responsibility seriously.
Warning Signs of Problem Gambling
Are you experiencing any of the following? If so, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Spending more time and money on gambling than intended
- Hiding your gambling activities from family, friends, or partners
- Experiencing mood swings or irritability when unable to gamble
- Gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to finance gambling
- Neglecting work, study, family, or social responsibilities
- Attempting to cut back or quit but being unable to do so
- Lying about the amount of time or money spent gambling
- Experiencing financial hardship due to gambling habits
If you recognize any of these signs in yourself or someone you know, professional help is available.
Self-Help Tools
Many online gaming operators and responsible gambling organizations offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit per day, week, or month
- Loss Limits: Set a cap on the amount you're willing to lose in a given period
- Reality Checks: Receive periodic reminders of how long you've been gambling and how much you've spent
- Session Limits: Set time limits for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services
- Take a Break: Step away from gambling entirely for a period of time
These tools are designed to help you gamble responsibly. Use them to stay in control of your gambling habits.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organizations offer free, confidential support:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Provides free, confidential online counselling and support for problem gambling in Australia. - Gamblers Help
Phone: 1800 858 858
Free counselling service available across Victoria and other Australian states.
International Support
- GamCare (United Kingdom)
Website: www.gamcare.org.uk
Support and information for problem gambling in the UK. - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling in the UK. - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Resources and referrals for problem gambling support in the US. - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Evidence-based resources for responsible gambling in Canada.
If You Have a Problem, Seek Help Now
Problem gambling can affect your financial wellbeing, relationships, mental health, and quality of life. You don't have to suffer alone.
If you recognize that your gambling has become problematic, or if someone you care about is struggling, please reach out to one of the organizations listed above. They offer free, confidential support and can help you or your loved ones take steps toward recovery.
Contact Gambling Help Online today: www.gamblinghelponline.org.au or call 1800 858 858
Remember: seeking help is a sign of strength, not weakness. Recovery is possible.